FAQ
How to create a Carel account ?
1/ Click on "Account" on the top left of the website
2/ Fill in the requested customer informations
3/ Save the information
4/ You will then receive a confirmation email. Check your junk mail if necessary.
For any information request, please contact us at contact@parallele.com
What are the benefits ?
1/ Allow us to remember you so that you don't have to fill in your personal informations several times.
2/ Tracking of your parcel, purchase and return history.
3/ Promotions and surprises throughout the year.